Rizard was launched in October 2007. It is a free and professional internet provider, which supports different services. Thanks to Rizard you can have your e-mail, DNS servers, jabber instant messenger, etc. available in one place. The first available service is an electronic mail. In the future we plan to extent Wizard’s functionality by adding free domains, free DNS, free jabber servers and many others.If you have any comments or would like cooperate do not hesitate to contact us.

If you need to contact us write an e-mail to help@rizard.com. We will answer every question. In a future we plan to offer on-line help via instant messenger. This address is also to enable you to inform us about all noticed mistakes in our software, or give us change or improvement suggestions

If you have an idea how to develop this service, you would like Rizard to have some additional functionalities, or you have noticed mistakes - please contact us. We are open to cooperation, grateful for every hint how to improve this service. We will answer every e-mail :) If the configuration of the mail client used by you is not described in our Help - write such instruction and send it to us - we will definitely place it in our Help section.

Rizard in other languages - If you want Rizard to be available in other languages than it is now - please write to us. If you want to join our team and help to translate this service into other languages - we are waiting for you! Currently we particularly need translations into German, Spanish and Russian.

1. Rizard offers free internet services, including electronic mail system.

2. Before signing in the users are obliged to accept these Terms Of Service and complete the registration form according to the tips.

3. The user is obliged to use the account according to the legal regulations of the European Union countries, social norms, the terms of these regulations and especially to the following rules:
a. Not infringe on other users` rights,
b. Not try to access other users` data,
c. Not give other users access to the account,
d. Not send e-mail spam,
e. Regularly control the changes in these Terms of Serivce.

4. Rizard is not responsible for:
a. The way in which the users use their account, other services, and any other consequences of using this service,
b. The consequences of obtaining the user`s data by other people regardless of the way in which it happened,
c. The mail sent and received by the users.

5. Rizard reserves the right to:
a. Occasionally maintenance turning of the services without having informed the users,
b. Immediate blocking or deleting any account without earlier warning in case of violation of these Terms of Service,
c. Refusing to offer free services,
d. Immediate blocking of any account in case of detection of an attempt to sell it or put it on auction.
e. Changes in these Terms of Service, which will be available at this address,
f. Deleting the accounts which are not used for more than 90 days.

6. The user can resign from having this account at any time, especially when he doesn't accept the changes introduced to these Terms of Service.

Instruction helps to configure Mozilla Thunderbird mail client, to get your email over POP3 server and send via SMTP server. You can download this program from http://www.mozilla.com/thunderbird.

1. After download, start program and choose from menu File -> New -> Account...
2. Next check option Mail account and click Next.
3. In the first window enter first and second name, and in the second window enter full mail address.
4. Choose POP server type and enter it name.
5. Next in the user name field enter full mail address.
6. Enter address email in do field Account name.
7. In the last creator windows click Finish. Your configuration is ready.
8. Choose menu Tools -> Account configuration. In the left tree menu choose Outgoing mail server.
9. Click Add and enter your SMTP server name.
10. In the username field enter email address. Make sure that TLS option is checked.
11. Click twice OK in the SMTP Server window. Your`s mail client is ready to use.

Instruction helps to configure Microsoft Outlook Express mail client, to get your email over POP3 server and send via SMTP server. Start program by menu Start -> Programs -> Outlook Express.

1. Choose menu Tools and option Accounts, then you will see Internet Accounts menu.
2. Change tab to Mail and click Add. Choose Mail again.
3. There you can see Mail connections creator. Enter your first and second name.
4. In the field address email, enter your address.
5. Fill the field Incoming mail with address of your POP3 server and Outgoing email with address of your SMTP server.
6. In the field Account name enter full email, and in the field Password enter your password.
7. Program informs us about completing mail configuration.
8. Click on the Properties and choose tab Servers.
9. At the bottom check Required authentication option and click OK and Close. Your`s mail client is ready to use.

This instruction presents how to configure Apple Mail program. To launch this program you should enter Applications menu > Mail > Mail.app

1. Enter Mail menu, choose Preferences.. option, you should see the "General" window
2. Choose "Accounts" tab, click "Create an Account". You should see the next window.
3. Choose the option POP in the field "Account Type"
4. Write the name of the server (any name, Rizard will do) in the field "Account Description"
5. Write your first name and surname in the field "Full Name" (your recipients will see your name in the headline of your e-mail)
6. Write your e-mail address in the field "E-mail address" (e.g. example@rizard.com)
7. Click "Continue"
8. In the next window you are supposed to write POP server details. The first field is "Incoming mail server" - you should write there: ssl.rizard.com
9. Write your e-mail address in the field "User name" (e.g. example@rizard.com) and your password in the field "Password"
10. Click "Continue"
11. In the next tab you should configure outgoing mail server - SMTP
12. Write ssl.rizard.com in the field "Outgoing Mail Server"
13. Mark the "Use Authentication" option and in the fields below write your user name (your e-mail address) and password (password to your account)
14. Click "Continue"
15. You should see the report summarizing the process of the creation of your account
16. Click "Continue" - now you can start to use your e-mail account

This instruction presents how to configure The Bat! mail client.

1. Launch The Bat! and enter the Account menu, then click New option. You should see the "Creation of new account" window
2. Write the desired name of new account, and then click Continue
3. Write your personal details in the first edition window. Remember that these personal details will be available to the recipients of your e-mails
4. Write your e-mail address in the second edition window and confirm this operation by clicking Continue button
5. Set the POP3 option for incoming mail server type and write the names of the servers for incoming and sent mail (these names are available at the Rizard - Information on Account menu)
6. Mark the option "SMTP server requires authentication" and click Continue
7. Write the name of the user (full e-mail address: example@rizard.com)
8. Write the password which was set during registration and click Continue
9. To finish the configuration of the account mark the "No" option and click Finish
10. To activate additional connection protection mark the "Yes" option and click Finish
11. In the message sending option (SMTP) choose STARTTLS connection from the list, and in the message receiving option (POP) choose TLS connection from the list. You can finish the whole process then by clicking OK and your account is configured to work in The Bat! :)

On this page there is a Rizard`s register form. Registration and all services are free of charge, that`s why we encourage you to register and test it!!!

To register, first of all you should choose the desired login and domain. Your e-mail address will be crated from these information. You should use your e-mail address to log in. Secondly, you should define your password by writing it twice. This password together with e-mail address will be used for authorization. You should define the secure password, which means that it should be reasonably long, include small and capital letters and numbers. The longer is your password, the safer is your account.

Subsequently, you should give some personal information, like your first name, last name, language. If you forget your password, your identity can be verified by giving the previously defined answer to the question asked. That`s why you should fill in the form with such a question and answer. This question and answer should be reasonably difficult, in order to avoid unauthorized user to guess it.

The verification code is to protect you from spammers. You should rewrite the generated numbers- letters verification code from the picture into the text field below it.

Finally, you should accept the terms of service. You should carefully read the terms of service, and then if you agree you should mark the acceptance field.

Due to safety policy, if there are errors in the form, each time you fill in the form you will be asked to write password, question, answer and the new verification code.

This functionality is to reset your password if you forgot it.

For the given account (e-mail address) and question you should give the previously defined answer. Additionally you should rewrite numbers and letters from the verification code into the field below it. You should also define the new password by writing it twice in the proper fields. If the answer to the question is correct and the password is up to the safety standards, your password will be reset and the new one will be set.

Every attempt to recover your password is registered in the system and the user can see it on the log page. Service`s administrators react to every unauthorized attempt to use this functionality.

The profile of account includes basic information concerning your account.

The question and answer are to help you to get back your password in case you forgot it. You should make the question and answer possibly difficult to guess, as they can be used by unauthorized users to get access to your account.

The change of defined language causes the change of language in whole service.

You can change the password to your account on this page. Declared password should be sensibly long, should include small and capital letters and numbers.

Your password should be changed sensibly often, what makes the level of your safety higher. If you do not change your password regularly, Rizard will automatically remind you about it

This page includes basic information concerning account. You can find here the names of servers for particular services, which you will be using during the configuration.

You can find here also information concerning the size of your account, the size of free and used space.

The last section presents short statistic concerning the number of accounts managed by Rizard, the number of external accounts from which the mail is fetched, the number of defined aliases, forwards and dns zones stats.

On this page you can remove your account from the service if you don't want it to exist any more. After filling in the form all user`s data, including e-mails and other services data, will be removed and there will be no possibility to get them back. That`s why you should be careful using this function.

Only basic data will be remembered in the logs of the system, like exact time of logging in, IP addresses. It will be remembered in order to enable us to establish the owner of the account in a later time.

If you are removing Your account and you have some other accounts connected, only current account will be removed.

If you already have the existing accounts in this system, you can add them to the packet of your managed accounts.

You just need to give the e-mail address of this account, which already exists in this system, password to this account and write verification code. If you have completed this operation, you can manage this account via My accounts page.

On this page you can add mail domain to Rizard mail system. This will let you manage all mail accounts in this domain.

To add new domain you need to enter the domain name and the verification code. Remember, DNS MX record for this domain should indicate the mx.rizard.com address. Without it you will be unable to add your domain. If you change this record on your DNS server, you will have to wait up to 24h to propagate this change to other dns servers.

On this page you, as a domain owner, can manage the administrators of the mail domain.

After defining new domain administrator, he will be able to manage all domains accounts from My mail domains menu.

Domain administrator can’t manage other administrators accounts, this can be done by domains owners only.

This functionality enables you to fetch e-mails from other POP3 and IMAP servers to the local mail folders periodically.

To activate it, you need to enter the address of the server of incoming mail, choose the kind of service to fetch mail (POP3 usually) and enter the name of account in the remote system (for some servers it is a full e-mail address).

Additionally you need to give password for this account. If you want the copy of your mail to be saved in the remote server, you should choose this option. You can temporarily turn off the fetching of your mail from the remote servers by disabling the status.

On this page you can define new aliases to the existing account. Number of aliases is limited to 5 addresses.

Alias is an additional e-mail address, from which all mail is forwarded to the other e-mail address. This option can be also used as a small, private discussion group. In the field Alias we can write the name of the alias, e.g. smith, and choose the domain, e.g. rizard.com. Then in the field To we can write 1 or more e-mail addresses, separated by coma, to which all mail from the alias smith@rizard.com is supposed to be delivered.

On this page you can define email addresses where your emails can be forwarded. This service can be setup only when autoresponder is turned off.

In order to forward your mail to the other e-mail address you should enter all the e-mail addresses separated by coma to which you want to forward your own mail. Number of forward recipients (To field) is limited to 10 addresses.

To leave copy of reveived emails on this account, enter this account name in To field.

The Autoresponder is service which automatically answers on received mails during your absence. It can be turned on only when mail forward is disabled.

You can activate this service by setting up mail subject, body and status. After activation, every person who send mail to this account, will receive only one responce with define message subject and body.

This service enables you to configure the anti-spam filters of incoming e-mails. The filter seeks for the characteristic elements of spam (phrases, words, the domains of senders, etc.) and depending on the presence of such elements the received e-mail is labeled as spam, deleted or left without being changed.

The lower is the filter sensitivity ratio, the lower is the sensitivity of the filter (less e-mails will be labeled as spam). The higher is the filter sensitivity ratio, the higher is the sensitivity of the filter (more e-mails will be labeled as spam). The exemplary values of the filter: 1 - very sensitive, 6 - standard sensitivity, 9 - minimum sensitivity.

To the beginning of the e-mail labeled as spam there is automatically added label which is defined in the second option. The standard element _HITS_ will be replaced by the calculated spam ratio.

Additionally you can define the languages and charsets in which you accept to receive the e-mails. Thanks to this option you can define e-mails which you wish to receive in the more effective way.

The next options concern the implementation of Bayes, Vipul's Razor, Pyzor filters and RBL service. You can find more information regarding these filters in the following places: en.wikipedia.org/wiki/Bayesian_spam_filtering, en.wikipedia.org/wiki/Vipul's_Razor, pyzor.sourceforge.net, en.wikipedia.org/wiki/Real-time_Blackhole_List.

Two last options which enables you to filter your mail are the blocked and allowed senders (white and black list). If you don't want to receive e-mails from the particular sender, you can add his/her address to the black list. If you want to receive e-mails from the particular sender and be sure that anti-spam filters don't delete it, you can add his/her address to the white list. In both cases, you can define set of addresses one after another, or the sequence *@domain if you want to define all senders from the particular domain.

This functionality gives you administration rights to manage primary dns for your domains.

The primary domain parameter is refresh time. It defines how often secondary dns server should refresh his data from primary server. Retry time defines how often secondary servers should try reconnect to master after last failure. Expire filed sets how long secondary servers will serve data without update connection to primary server. All time values are given in seconds.

When adding new zone, you can automatically add Rizard secondary zone support and define default records for zone, such as WWW, POP3, SMTP, and MX to use this domain with Rizard.

This functionality enables you to manage secondary dns for your zones (domains).

When adding secondary zone, You have enter zone name, IP address of primary dns server and verification code.

The secondary zone will be added, when primary dns server is configured correctly for this zone, and allows Rizard's dns servers to transfer data this zone.

With WEB Forwards you can create new short address for your web page. To enable such a forward you have to chose new address, which will contain with the prefix and the domain name (e.g. for test.rizard.com, the test is prefix). You also have to define the page title, keywords and page description.

Next time if you change your web page address, you only have to update the address in this record, and WEB Forward will be working fine.